Due to Covid-19, certificate orders will not be completed within the published timescales
In line with public health guidance, the General Register Office is operating with reduced staffing to comply with social distancing guidance. We remain committed to processing orders as fast as we can, however we will be unable to confirm when your order will be completed. If your order is not urgent, please apply at a later date so we can help those who need our services the most.
For priority orders using Royal Mail Special Delivery or DHL Delivery, please check their websites for current delivery information.
From 1 January 2021, the General Register Office will no longer provide the Multilingual Standard Form (MSF) service when the Transition Period following the UK’s exit from the European Union (EU) ends. Any incomplete MSF orders from 1 January 2021 will be automatically removed from the basket summary.